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en:phishing [2015-12-18 09:13]
cr [How do these fraudulent letters look like?]
en:phishing [2017-09-18 11:50]
cr
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 There is no clear answer to this. There is no clear answer to this.
  
-The texts in the scam letters varies, but the message may be for example that one must verify one's credentials in order to keep the e-mail account active or upgrade the disk quota or something similar, and in order to do this, you have to either reply to the message or click a link in the letter that goes to a website. This site is outside the university and thus does not include ''​lth.se''​ or ''​lu.se''​ in the URL. This in itself is a pretty sure sign that it is a scam -- you should never enter your LTHor [[Lucat]] login details on websites that are outside the university!+The texts in the scam letters varies, but the message may be for example that one must verify one's credentials in order to keep the e-mail account active or upgrade the disk quota or something similar, and in order to do this, you have to either reply to the message or click a link in the letter that goes to a website. This site is outside the university and thus does not include ''​lth.se''​ or ''​lu.se''​ in the URL. This in itself is a pretty sure sign that it is a scam -- you should never enter your LTH or [[Lucat]] login details on websites that are outside the university!
  
 Often the scam letters are written in English, but it also happens that they are written in Swedish. Often poor Swedish, but fraudsters seem to get better afterwards and hire better translators,​ so language is no clear evidence of fraud. Often the scam letters are written in English, but it also happens that they are written in Swedish. Often poor Swedish, but fraudsters seem to get better afterwards and hire better translators,​ so language is no clear evidence of fraud.
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 The best advice is that, if you are unsure that a letter is genuine, try to get it verified by other means. Make a phone call and double check with the sender, using a telephone number that you know belongs to the sender. The best advice is that, if you are unsure that a letter is genuine, try to get it verified by other means. Make a phone call and double check with the sender, using a telephone number that you know belongs to the sender.
  
-If you have received a letter that you suspect concerns computer accounts, please call us at [[Helpdesk]] and double-check.+If you have received a letter that you suspect concerns computer accounts, please call us at [[LTH Support]] and double-check.
  
 Remember that your login credentials is what you use to verify your identity at work, and therefore a valuable document, and should be treated as such. Remember that your login credentials is what you use to verify your identity at work, and therefore a valuable document, and should be treated as such.
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 ==== Help! I think I clicked on a link in such a letter, and may have disclosed my password. What should I do? ==== ==== Help! I think I clicked on a link in such a letter, and may have disclosed my password. What should I do? ====
  
-**[[password|Change your password]] immediately!** For instructions on how to change the password, please see the page [[password]]. If you also use the same password on other sites, replace it immediately also there. Please also inform [[Helpdesk]]!+**[[password|Change your password]] immediately!** For instructions on how to change the password, please see the page [[password]]. If you also use the same password on other sites, replace it immediately also there. Please also inform [[LTH Support]]!
  
 **Remember that your login information is what you use to verify your identity at work, and therefore a valuable document, and should be treated as such!** **Remember that your login information is what you use to verify your identity at work, and therefore a valuable document, and should be treated as such!**
en/phishing.txt ยท Last modified: 2017-09-18 11:50 by cr