en:matlab

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- | ==== I get an error message when I try to activate the license. How do I solve this? ==== | + | ==== I get an error message about incorrect key when I try to activate the license. How do I solve this? ==== |

+ | | ||

+ | Please double check that you are using the correct key. At http://program.ddg.lth.se, there are at least two different keys: | ||

+ | | ||

+ | * Activation Key | ||

+ | * File Installation Key (FIK) | ||

+ | | ||

+ | Depending on the method you are using for activating the license, you will have to enter the correct key. Which one of these keys you should use should be described in the instructions. | ||

+ | | ||

+ | | ||

+ | ==== I get another error message when I try to activate the license. How do I solve this? ==== | ||

If the activation is unsuccessful, the reason for this may be that Matlab was not allowed to write the generated license file to the directory where Matlab is installed. The cause for this might in turn be that you are trying to activate the license using a normal user account, whereas Matlab was installed using an administrator account. The solution for this problem is to activate Matlab using the same account that was used when installing Matlab. | If the activation is unsuccessful, the reason for this may be that Matlab was not allowed to write the generated license file to the directory where Matlab is installed. The cause for this might in turn be that you are trying to activate the license using a normal user account, whereas Matlab was installed using an administrator account. The solution for this problem is to activate Matlab using the same account that was used when installing Matlab. |

en/matlab.txt · Last modified: 2019-03-06 08:29 by cr